"It's not just about making sure that you're checking boxes and being compliant. It's deeper than that. It's about caring for people and creating that environment where it is safe to speak up." - Joseph Bachi
Safety investigations should help us understand what happened and make it easier to prevent the next incident. But when investigations focus on blame, they can shut down the very conversations that could reveal what really went wrong.
Joseph Bachi, Division Safety & Health Manager of the Gypsum Division at Georgia-Pacific, brings years of experience across manufacturing, automotive, and mining safety, along with a deep understanding of Human and Organizational Performance (HOP) principles.
In this episode of The Canary Report, host Michael Zalle sits down with Joseph to explore how shifting from blame-based interrogations to curiosity-driven conversations can uncover the operational challenges traditional investigations often miss. Joseph shares how asking better questions, listening to frontline employees, and designing systems that make it easier to do things right can transform incident investigations. They also explore near-miss learning, engineering controls, decentralized safety leadership, and the value of independent observation in identifying blind spots.
"It's not just about making sure that you're checking boxes and being compliant. It's deeper than that. It's about caring for people and creating that environment where it is safe to speak up." - Joseph Bachi
Safety investigations should help us understand what happened and make it easier to prevent the next incident. But when investigations focus on blame, they can shut down the very conversations that could reveal what really went wrong.
Joseph Bachi, Division Safety & Health Manager of the Gypsum Division at Georgia-Pacific, brings years of experience across manufacturing, automotive, and mining safety, along with a deep understanding of Human and Organizational Performance (HOP) principles.
In this episode of The Canary Report, host Michael Zalle sits down with Joseph to explore how shifting from blame-based interrogations to curiosity-driven conversations can uncover the operational challenges traditional investigations often miss. Joseph shares how asking better questions, listening to frontline employees, and designing systems that make it easier to do things right can transform incident investigations. They also explore near-miss learning, engineering controls, decentralized safety leadership, and the value of independent observation in identifying blind spots.
Here are some key discussion points from the episode:
- How the HOP principle can "make it easy to do right, hard to do wrong"
- Why asking "what does a good day vs. a bad day look like?" uncovers more truth
- The value of redesigning control panels, labels, and engineering controls
- How safety structures with decentralized reporting drive consistency
- Why third-party, independent observation can reveal blind spots
- How removing blame from safety conversations encourages employees to share critical context
Joseph Bachi is a Certified Safety Professional and Division Safety & Health Manager for the Gypsum Division at Georgia-Pacific, with 12 years of experience leading safety programs across 16 facilities nationwide. His background spans health and beauty care, automotive, corrugated operations, and other manufacturing environments. Joseph is passionate about developing people, building strong teams, and creating safety systems that work in the real world. He applies Principle-Based Management and Human and Organizational Performance (HOP) principles to strengthen safety culture, reduce incidents, and help organizations make it easier to do the right thing.
Episode Resources